I've made close to ten separate requests for a 2nd keyless entry fob for the new Hundai Elantra I purchased there... to no avail. The response I typically get is this: We can sell you a new car.
If I can't get acceptable service for my new car, why would I ever want to buy another car from you?
Other observations about the car:
the headrests cause me to look at my navel instead of straight ahead
not as much storage space as in previous models
looks pretty from outside
dash is more difficult to clean because of windshield angle
doesn't have spare tire
handles ok but not great
sales people knew very little about features
This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue as the author lost $999. The author is overall dissatisfied with Billion Auto. The most disappointing about billion auto customer care from Billion Auto was how easily they dismiss issues with the cars they sell and will not correct their problem Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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