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I have always received excellent service through Billion Hyundai but since going to Kia, the service is very poor. I am on my 4th or 5th vehicle from Billion and will not be purchasing another one.

One of the issues has been going on for almost a year. The second one has been mishandled for a couple months. I have emailed, called and met with the salesperson to rectify the problems and am still waiting. The promises are endless the follow through is non-existent.

The service issue is a warranty issue.

I'm going on day 5 with no follow up. Very disappointing.

Product or Service Mentioned: Billion Auto Sales Representative.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Dec 04, 2017.
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